Post 12 · Day 2 sales/support
Sales Eng pack (Echo + Technical Resource + Customer Expert)
Four seats, four bots — not one “sales brain.”
Draft — not posted yet X post coming — not published until Buzz OK.
Technique
- Engineer Technical Resource: tech Qs → clear Slack/email with cites.
- Echo: Granola/Gong transcripts → “What we heard” + next steps.
- Customer Expert: usage → account plans; flag anomalies / power users.
- Competitive Intel: see Post 11.
Draft X
Draft — not posted yet Draft X (1/2)
Day 2 Sales Engineer slide — steal the seats, not the names:
1. Technical Resource → cite docs/code for customers
2. Echo → transcripts become “what we heard” slides
3. Customer Expert → usage → account plan + anomalies
4. Competitive Intel → battlecards
(1/2)
Draft — not posted yet Draft X (2/2)
Don’t build one mega sales bot. Split lanes. Add approval gates on anything outbound.
Full roster notes live on the Resources page (soon) · @BuildBotsBetter